All posts
Software Engineering
8 min read

QueryProof - Chatbot AI with Document Integration: The Future of Information Access in Your Business!

In the era of digitization, where information is as precious as gold, we introduce a revolutionary solution – our new AI chatbot! Have you ever wondered how to streamline access to information in your company, allowing employees or clients to quickly find key data without sifting through hundreds of files? This article is for you!
Mountains
Written by
Radosław Wandzel
Published on
10 August 2023
Copy link

What is this chatbot about? 

Our AI chatbot is a state-of-the-art tool, powered by artificial intelligence, capable of answering questions related to the content of attached documents. Imagine an intelligent assistant who knows everything about your business. Sounds intriguing? Keep reading!

Who is our chatbot for? 

It’s for any company aiming to streamline access to their information resources. Whether you are a large corporation or a start-up, our solution will benefit you. With the QueryProof application, you can easily import and add all files with company information. Then, place the chatbot on your website or within your system, allowing both your employees and customers to fetch details directly from the attached files.

Why invest in it?

  • Time-saving – Say goodbye to searching through documents and manuals. Just ask the chatbot. The bot not only answers but also pinpoints the exact location within the documents, allowing users to delve deeper on their own.
  • Customer satisfaction – A response to every query within seconds? Your customer will be thrilled! In today’s world, timely and quality answers are essential for customer satisfaction.
  • Organizing knowledge – With QueryProof, your company will have better organized information sources. This system mandates proper arrangement of files, ensuring faster and easier data access.
  • Comprehensive chat analytics – Besides the chatbot's advanced functionality, we offer insights into your clients' conversations. Identify which questions stump them or remain unanswered. Our analytics suggest where to provide additional information to tailor your offerings even closer to your client's needs.
    ‍

How to get started?

  1. Simply create an account in the QueryProof application.
  2. Import or add your documents.
  3. Customize your chatbot's color and a welcoming message for users.
  4. Easily embed the chatbot into your system or website.
  5. Verify customer queries and leverage AI analysis. 
  6. Based on this, identify problematic queries and fill in documentation gaps.
    ‍

7 Key Uses of Our AI Chatbot 

While the possibilities of our chatbot are vast, here are 7 key applications that highlight its potential:

  • Customer Support – The chatbot addresses frequently asked questions, significantly reducing response times and enhancing customer satisfaction.
  • Internal Information Search – Employees can swiftly find information about procedures, company policies, or specific products.
  • Automated Issue Reporting – Customers can report issues or bugs via the chatbot, which immediately redirects them to the relevant department.
  • Training and Onboarding – New employees can utilize the chatbot to learn foundational company information and culture.
  • Surveys and Feedback – The chatbot can gather client feedback on products, services, or overall service quality.
  • Marketing and Promotion – The chatbot notifies about ongoing promotions, discounts, or new arrivals.
  • Recognizing Customer Needs – With chat analytics, the chatbot understands customer needs and customizes its suggestions, recommending the most suitable products or services.
    ‍

Custom Integrations for Your Business 

We recognize that every business is unique and uses its own toolkit to support its operations. That’s why our AI chatbot is designed for easy integration with various systems and apps pivotal to your business. Need an integration with a CRM system like Salesforce or HubSpot? Want the chatbot to synchronize with a Content Management System (CMS) such as WordPress or Joomla? Or perhaps you need it to link with analytics tools like Google Analytics? Regardless of your requirements, our technical team is poised to adapt the chatbot to work seamlessly with the tools vital for you. Together, we can devise a custom solution that meets your company's unique demands while ensuring smooth operations and real-time access to critical information.

Conclusion

If you aim to stay a step ahead of the competition, enhance in-house communication, and connect better with your clients, our AI chatbot with document integration is tailor-made for you! Get in touch with our team to learn more and purchase a subscription. Our chatbot represents the future of business information access. Don’t miss out!

‍